Ask Badger

Tell us what you need help with. Add whatever documentation you have.

Open an existing case

Use the reference and private key from your saved access receipt. This opens your existing matter without starting another case.

Start with a question. Your message and any returned response stay in this conversation.

Your message

Request a paid solution or add case details

What result do you need?

YELLOWState the result you need.

What would you like to do?

YELLOWChoose questions or a paid solution.

Your roleCountry codeState or region codeWhere did this occur?Customer or property owner email, if differentContractor or service provider email, if applicableOther responsible partyOther responsible party email

File source, if known

Photo guidance, if needed

Photo and video guide

This 50-view template is an index, not proof or a limit. Cover every applicable slope and elevation, including additional ones, or record why a view is unsafe, inaccessible or not applicable.

An illustrated example is guidance, not evidence from your property.

View 1 of 50 · elevation

Front elevation overview

How: Stand back and photograph the entire front side, roof edge to ground.

Why: Locates the later close-ups on the property.

A required overview, context or comparison photograph does not need to show damage. Show the information requested for this view; damage close-ups are needed only where the condition is present.

Illustrative whole front and side elevations, from roof edge to ground — Illustrative photographic example. Follow this view’s exact instructions for your actual property; keep its original photographs.

Success: The named elevation is visible from roof edge to ground, and later close-ups can be located on that original. If unsafe, inaccessible or not applicable, the specific reason is recorded.

Example capture: Front elevation overview — Camera position and aim · illustrated example

Expected view example: Front elevation overview — Expected image · illustrated example, not property evidence

YELLOWCapture this view when applicable, or record why it cannot be supplied.

If unsafe, inaccessible or not applicable, record the reason; do not manufacture a view.

Take or choose photos or video for this viewKeep the original file. For a measurement app, include its marked endpoints and displayed units; this page does not measure an image.Confirm your permission using the checkbox above to enable uploads.

Cannot supply this view?

Reason categoryExplain why

Add photos, videos, documents, or authorization forms0 files received · up to 1 GB eachConfirm your permission using the checkbox above to enable uploads.